The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals

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Refused credit? Refused credit?  

If personal information held about you is incorrect or out-of-date, it could lead to you being unfairly refused credit.

If you think you have been refused credit unfairly, you can ask the lender to explain the main reason why and review their decision.

Find out more about obtaining your credit file in our Credit guide